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Bay Energy Heating & Air respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you contact us, submit a form, request HVAC services, or communicate with us by phone, email, or SMS/text message.
We may collect the following information:
Bay Energy Heating & Air uses your information to:
By providing your mobile phone number and opting in, you agree to receive SMS/text messages from Bay Energy Heating & Air regarding appointments, estimates, service updates, financing information, and customer support.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
Bay Energy Heating & Air does not sell, rent, or trade customer personal information.
We may share limited information only when necessary to operate our business, such as with service providers that help us provide customer support, scheduling, payment processing, financing, website hosting, or SMS delivery.
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission or storage is 100% secure.
You may opt out of SMS/text messages at any time by replying STOP to any message from Bay Energy Heating & Air. After opting out, you will no longer receive SMS messages from us unless you opt back in.
For help, reply HELP or contact us directly.
Bay Energy Heating & Air
Website: bayenergyhvac.com
Phone: 510-900-3088
Bay Energy Heating & Air uses SMS to communicate with customers who request HVAC services, estimates, maintenance, financing information, appointment scheduling, and installation updates.
Messages may include appointment confirmations, appointment reminders, estimate follow-ups, proposal updates, financing information, service updates, and customer support communication.
Customers opt in by submitting a contact form on our website, calling our business, or directly requesting SMS communication from Bay Energy Heating & Air.
Customers opt in to receive SMS messages from Bay Energy Heating & Air by submitting a contact form on our website at bayenergyhvac.com, calling our business, or requesting HVAC service in person.
The website contact form includes the following disclosure:
“By submitting this form, you agree to receive SMS messages from Bay Energy Heating & Air regarding appointments, estimates, service updates, and customer support. Message and data rates may apply. Message frequency varies. Reply STOP to opt out and HELP for help. Mobile opt-in information will not be shared with third parties.”
Hi, this is Bay Energy Heating & Air. We received your request for HVAC service. We have availability this week for an estimate. Reply YES to confirm, HELP for help, or STOP to opt out.
Bay Energy Heating & Air: Your HVAC appointment is scheduled for [Date] between [Time]. Reply CONFIRM to confirm, HELP for help, or STOP to opt out.
Bay Energy Heating & Air: Thank you for requesting an estimate. Your proposal has been sent. Financing options may be available. Reply HELP for help or STOP to opt out.
Message frequency varies depending on customer requests, appointments, estimates, and service updates.
Bay Energy Heating & Air: For help, call us at 510-900-3088 or visit bayenergyhvac.com. Reply STOP to opt out.
You have been unsubscribed from Bay Energy Heating & Air SMS messages. You will no longer receive SMS messages from us. Reply START to resubscribe.
